Returns & Exchanges
We want you to love what you have purchased from us. Try on your purchases in the comfort of your own home and should you be dissatisfied with the item(s), You may exchange size(s) with us within 7 days from receiving your order. However, We do not provide changes on design ,colour nor based on any self caused reasons. Exchange shipping fees will be bear by customers for both BACK AND FORTH shipment. Please note that we do not accept exchange in physical store for online orders.
Refund on purchase are not accepted unless the item(s) is defective originally.
*Our delivery destinations currently available in Malaysia only.
RETURN & EXCHANGE
Please ensure that the item(s) is in original condition, original packaging and with the original tags attached. All merchandise must be returned in the original selling condition. Returns that do not meet our policy will not be accepted and will be returned to you at your cost. A final inspection will be done to ensure that it is in its original condition, followed by processing your exchange.
Note that FABIANO RICCO will not be responsible for the loss of parcel.
Option 1: Exchange Form
Complete and return the Exchange Form that comes with your parcel.
Option 2: Refund
Refund is only available when the item(s) received is originally defective. Kindly drop us an email regarding refund issue: